Traditional automation is powerful, but it's often rigid. We've all built "if-this-then-that" processes that are fast but fragile, capable of executing predefined steps but unable to handle ambiguity or tasks that require genuine understanding. They work perfectly until they don't—a changed API, an unexpected data format, or a task that requires a bit of research sends the whole Rube Goldberg machine crashing down.
What if automation could do more than just execute? What if it could think, research, and adapt?
This is the promise of a new paradigm: Agentic Workflows. It’s a transformative approach that turns complex business processes into intelligent, reliable services. And with platforms like workflows.do, this new era of AI-powered automation is no longer a futuristic concept—it's something you can build today, delivered as code.
An Agentic Workflow isn't just a series of steps; it's a process where one or more of those steps are performed by an AI Agent. Think of an agent as a specialized AI designed to perform complex, dynamic tasks that were previously the domain of human experts.
The key difference is the ability to reason and act on dynamic information. Instead of just following a script, agentic workflows can handle the messy reality of business logic, making them perfect for customer onboarding, lead enrichment, dynamic reporting, and personalized marketing.
This is where workflows.do comes in. It provides the framework to design, deploy, and scale these complex business processes as reliable, event-driven services using simple Typescript code.
Instead of wrestling with a clunky UI or chaining together a dozen different microservices, you can define an entire, sophisticated business process in a single, elegant file.
Let’s look at a real-world example. Imagine you want to create an unparalleled onboarding experience for every new user who signs up.
import { AI } from 'workflows.do'
export default AI({
onUserSignup: async ({ ai, api, db, event }) => {
const { name, email, company } = event
// 1. Enrich: Gather data from multiple external sources
const enrichedContact = await api.apollo.search({ name, email, company })
const socialProfiles = await api.peopleDataLabs.findSocialProfiles({ name, email, company })
const githubProfile = socialProfiles.github ? await api.github.profile({ profile: socialProfiles.github }) : undefined
// 2. Research: Use AI Agents to perform deep analysis
const companyProfile = await ai.researchCompany({ company })
const personalProfile = await ai.researchPersonalBackground({ name, enrichedContact })
const githubActivity = githubProfile ? await ai.summarizeGithubActivity({ githubProfile }) : undefined
// 3. Personalize & Execute: Craft a unique outreach and take action
const emailSequence = await ai.personalizeEmailSequence({ name, company, personalProfile, companyProfile, githubActivity })
await api.scheduleEmails({ to: email, sequence: emailSequence })
// 4. Summarize & Notify: Consolidate information and alert the team
const details = { enrichedContact, socialProfiles, githubProfile, companyProfile, personalProfile, githubActivity, emailSequence }
const summary = await ai.summarizeContent({ length: '3 sentences', details })
const { url } = await db.users.create({ name, email, company, summary, ...details })
await api.slack.postMessage({ channel: '#signups', content: { name, email, company, summary, url } })
},
})
This isn't just a script; it's a complete, intelligent system triggered by a single event (onUserSignup). Let's break down its power:
While the workflow is defined in Typescript, the goal is to create 'Services-as-Software'. Once built, this onUserSignup workflow can be triggered by anyone. But defining it in code offers unparalleled advantages:
The era of simple, brittle automation is giving way to a more intelligent, resilient, and powerful future. Agentic Workflows allow businesses to automate tasks that were once thought impossible, moving beyond simple execution to complex research, personalization, and decision-making.
By combining the reasoning power of AI Agents with the reliability and flexibility of a code-based, event-driven framework, workflows.do empowers you to automate anything, instantly.
Ready to transform your complex business processes into intelligent, autonomous services? Visit Workflows.do to get started.