Onboarding new users or customers is a critical process for any business. A smooth, personalized, and efficient onboarding experience can significantly impact user retention, activation, and satisfaction. However, traditional onboarding processes can be rigid, manual, and struggle to adapt to the unique needs of each individual user.
Imagine a world where your onboarding process is intelligent, autonomous, and highly personalized – a process that acts like a dedicated concierge for each new user, gathering information, providing tailored resources, and ensuring they get the most value from your product or service. This is the power of agentic workflows.
At its core, an agentic workflow is a process powered by intelligent agents that can autonomously perform tasks, interact with various systems (like APIs and databases), and make decisions based on defined logic and available information. Unlike traditional, rigid workflows, agentic workflows are flexible and can adapt to dynamic situations.
Workflows.do specializes in building these agentic workflows, allowing you to define and execute complex business logic triggered by simple APIs and SDKs. Think of it as turning your business logic into intelligent, reusable agents.
Let's look at how an agentic workflow can revolutionize your user onboarding process, as demonstrated by the Workflows.do code example:
import { AI } from 'workflows.do'
export default AI({
onUserSignup: async ({ ai, api, db, event }) => {
const { name, email, company } = event
// Enrich user details with external data sources
const enrichedContact = await api.apollo.search({ name, email, company })
const socialProfiles = await api.peopleDataLabs.findSocialProfiles({ name, email, company })
const githubProfile = socialProfiles.github ? await api.github.profile({ name, email, company, profile: socialProfiles.github }) : undefined
// Perform deep research using AI agents
const companyProfile = await ai.researchCompany({ company })
const personalProfile = await ai.researchPersonalBackground({ name, email, enrichedContact })
const socialActivity = await ai.researchSocialActivity({ name, email, enrichedContact, socialProfiles })
const githubActivity = githubProfile ? await ai.summarizeGithubActivity({ name, email, enrichedContact, githubProfile }) : undefined
// Personalize and schedule onboarding emails
const emailSequence = await ai.personalizeEmailSequence({ name, email, company, personalProfile, socialActivity, companyProfile, githubActivity })
await api.scheduleEmails({ emailSequence })
// Summarize findings, save to DB, and notify team
const details = { enrichedContact, socialProfiles, githubProfile, companyProfile, personalProfile, socialActivity, githubActivity, emailSequence }
const summary = await ai.summarizeContent({ length: '3 sentences', name, email, company, ...details })
const { url } = await db.users.create({ name, email, company, summary, ...details })
await api.slack.postMessage({ channel: '#signups', content: { name, email, company, summary, url } })
},
})
In this example, triggered by a simple onUserSignup event, the agentic workflow automatically:
This entire process, from initial signup to personalized communication and team notification, happens automatically and intelligently, powered by the agentic workflow on Workflows.do.
Workflows.do provides the platform and tools to build and execute these powerful agentic workflows. Define your business logic as code, integrate with your existing systems via APIs and SDKs, and leverage the power of AI to create intelligent, automated processes that drive results.
Ready to transform your onboarding and other critical business processes? Explore the possibilities of agentic workflows with Workflows.do.
#businessprocessautomation #workflows #agenticworkflow #AIautomation #businesslogic #processorchestration #onboardingautomation #userexperience